Terms of Service

These Terms of Service (the "Terms") govern access to and use of Boski and form a binding agreement between the User and Whitestone Labs, Inc. d/b/a Boski, a Delaware corporation with an address at 1111B S Governors Ave Suite 90298, Dover, DE 19904, United States, e-mail: contact@boski.com, telephone: +1 (302) 257 1852 (the "Operator").

By selecting a sign-in or purchase control that refers to these Terms, creating an Account, purchasing a Paid Service or continuing to use Boski after the Terms are made available, the User agrees to them. Electronic acceptance has the same effect as a handwritten signature to the extent permitted by law.

If a person uses Boski on behalf of a business or another organisation, that person confirms that they have authority to bind that organisation. References to the User then include that organisation where the context permits. Consumer protections described in these Terms apply only where the User qualifies as a Consumer under applicable law.

The Privacy Policy available at https://boski.com/privacy explains how the Operator processes personal data. It forms part of the information provided to the User but does not limit any rights granted by mandatory data-protection law.

In these Terms:

• "Account" means the individual Boski account through which a User accesses and configures the Service, including an account linked to a Messaging Channel;
• "AI Features" means features that use artificial intelligence to interpret instructions, retrieve context, generate Outputs, recommend or plan actions, and perform tasks;
• "App Store" means the Apple App Store or another third-party application-distribution service through which Boski is made available;
• "Connected Platform" means a third-party account, application, website, data source or service that the User connects to or asks Boski to access, including Google Calendar;
• "Consumer" means a natural person using the Service mainly for purposes outside that person's trade, business, craft or profession, together with any person granted equivalent protection by mandatory law;
• "Core Service" means access to Boski as a personal AI service through at least one supported surface, together with the ability to converse with Boski and request supported tasks. A change to a particular feature, channel, model or integration does not by itself discontinue the Core Service;
• "Credits" means internal usage units used to measure consumption of AI Features and other metered functionality;
• "Messaging Channel" means a third-party messaging or e-mail service through which Boski is made available, such as WhatsApp, Apple Messages, XChat or e-mail;
• "Output" means content, suggestions, decisions, messages, files or actions generated or prepared by AI Features in response to User Content or a configured task;
• "Paid Service" means a subscription, usage package or another paid feature expressly offered through Boski;
• "Scheduled Action" means a one-time or recurring task configured or enabled to run later for the User, including a proactive check-in or reminder;
• "Service" or "Boski" means the Boski websites, web and mobile applications, Messaging Channels, AI Features, integrations, documentation and related services supplied by the Operator;
• "User" means the individual who accesses or uses the Service; and
• "User Content" means prompts, messages, instructions, files, media, contacts, notes, tasks, calendar information, configurations and other material submitted to, retrieved by or created through the Service for the User, including Outputs.

The Service is intended only for people who are at least 16 years old. A person under 16 must not create an Account or use the Service. If the Operator learns that an underage person has created an Account, it may close the Account and delete the associated data.

A particular feature may have a higher minimum age or additional eligibility requirements shown during setup. The User must satisfy those feature-specific requirements.

An Account may be created through a supported sign-in provider, through a registration form where available, or by linking an identity within a Messaging Channel. The User must accept these Terms no later than when the Service is first activated for that User.

The User must provide accurate, current and complete registration information and keep it up to date. Unless the Service expressly permits otherwise, a User may maintain only one Account and may not transfer or share it.

The User is responsible for protecting passwords, devices, authentication methods and other credentials associated with the Account. The User must notify the Operator promptly at contact@boski.com if unauthorised access is suspected. The Operator may treat instructions received through authenticated access as instructions of the User unless the Operator has reason to know otherwise.

The Operator may request information reasonably necessary to verify identity, age, payment authority, sanctions compliance or suspected fraud. Failure to provide reasonably requested information may result in a limitation or suspension of the affected functionality.

Boski is a hosted personal AI and productivity service. It can maintain conversation context and memory, organise personal information, generate content, schedule work, communicate through supported channels and use Connected Platforms to perform tasks requested or authorised by the User.

The Service may be available through the web, mobile applications and Messaging Channels. The currently supported surfaces and features are identified within Boski or on https://boski.com. The Operator grants remote access after the Account is enabled and, where applicable, payment or entitlement is confirmed.

Use of the Service requires a compatible device, Internet access, an active e-mail address or Messaging Channel account, and current software meeting the technical requirements shown by Boski or the relevant App Store. The User is responsible for the User's devices, connectivity and third-party accounts.

Unless expressly stated at checkout, the Service does not include custom development, data migration, professional consulting, dedicated onboarding or guaranteed support response times.

The Operator may improve, replace or discontinue individual features, integrations, channels or AI models. The Operator will not treat such a change as discontinuation of the Core Service where substantially equivalent access to the Core Service remains available, subject always to the Consumer's mandatory rights.

Boski's public Paid Service is currently offered as a recurring subscription purchased through Boski's web checkout. At the effective date of these Terms, the public plan has a one-week billing and allowance period and includes 5,000 Credits per allowance period. The applicable price, currency, renewal terms, taxes and any promotional conditions are presented before the User confirms an order. That checkout information forms part of the agreement for the subscription. The Operator may also grant complimentary or promotional entitlements to eligible Accounts.

Current payments are processed by Stripe. Boski does not currently process subscription payments as in-app purchases. The User authorises Stripe to charge the selected payment method for the initial purchase and disclosed recurring fees and must keep payment information current. If Boski later expressly offers an App Store purchase, the applicable App Store will process that purchase under its payment terms.

A subscription renews automatically for consecutive periods matching the billing frequency selected at checkout unless the User cancels renewal before the end of the current period. The User can cancel through the Billing section of Boski Settings, which opens Stripe's customer portal, or ask Boski and confirm the cancellation in a later message. Stripe schedules cancellation for the end of the current billing period, and paid access ordinarily continues until then. If an App Store purchase is offered in the future, cancellation of that purchase must be managed through the App Store.

The Operator may change the price applicable to a future renewal by giving at least 14 days' advance notice. If the User does not accept the new price, the User may cancel renewal before it takes effect. A price change does not alter a period already paid for.

Credits are accounting units used only within Boski. They are not money, electronic money, stored value, cryptocurrency or a financial instrument; have no cash value outside the Service; and cannot be sold, transferred or exchanged. Credits are consumed according to the metering rules applied to the relevant AI model, tool or feature.

Subscription Credits refresh at the beginning of each allowance period and unused Subscription Credits expire at the end of that period; they do not roll over unless Boski expressly states otherwise. When the available allowance is exhausted, new Credit-consuming AI requests are paused until the allowance refreshes or additional Credits become available. The Account and existing stored content are not deleted merely because an allowance is exhausted.

A public trial or separate usage package is included only when Boski expressly presents it to the User. If a usage package is offered, it may be limited to an eligible subscription and its then-current allowance period, and unused package Credits may expire with that period as stated in the offer. A trial converts to a paid subscription only if the price, conversion date and cancellation method were disclosed and the User authorised the payment arrangement.

If a recurring payment fails, Boski may allow a limited grace period while Stripe retries or the User updates the payment method. Paid access may then be suspended until payment is resolved. The User can use the Stripe customer portal made available through Boski to update payment details or manage the subscription.

Except where these Terms, the checkout terms, an App Store policy or mandatory law provide otherwise, charges for a period already supplied and consumed Credits are not refundable. This does not limit the Consumer's withdrawal, conformity or other statutory rights.

Subject to these Terms and payment of applicable fees, the Operator grants the User a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use the Service during the agreement for the User's own lawful purposes.

For a mobile application, the licence includes installing and displaying the application on devices the User owns or controls, subject to the usage rules of the applicable App Store.

The User must not, and must not enable another person to:

• reverse engineer, decompile, disassemble or attempt to derive source code, non-public prompts or underlying models, except to the limited extent mandatory law permits;
• modify, translate or create derivative works of the Service;
• sublicense, resell, lease, lend, distribute or commercially exploit the Service;
• remove or alter proprietary notices;
• use the Service or non-public Outputs to develop, train or benchmark a competing product for publication, except where mandatory law permits; or
• circumvent rate limits, Credits, technical protections, approval requirements or access controls.

The Operator and its licensors retain all rights in the Service, including its software, interfaces, designs, documentation, trademarks, models, processes and improvements. No right is granted except the limited licence stated in these Terms.

As between the User and the Operator, the User retains the User's rights in User Content. The User grants the Operator a non-exclusive, worldwide, royalty-free licence to host, reproduce, process, transmit, display, modify and disclose User Content only as reasonably necessary to provide, maintain, secure and improve the Service, comply with law and enforce these Terms.

The licence permits the Operator's service providers, including AI providers, to process User Content on the Operator's instructions. It does not permit User Content to be used for advertising or to train the Operator's or a third party's general-purpose or foundation models. The Privacy Policy describes the permitted use of narrow internal quality systems, memory, embeddings and related representations.

The User confirms that the User has all rights, permissions and lawful bases needed to provide User Content and instruct its processing, including information concerning another person. The User is responsible for the legality, accuracy and appropriateness of User Content and instructions.

Outputs may not be unique, and the same or similar material may be generated for other users. The User receives no rights in another person's content merely because an Output is similar.

If the User voluntarily provides ideas, suggestions or feedback about Boski, the User grants the Operator a perpetual, irrevocable, worldwide, royalty-free and non-exclusive right to use and incorporate that feedback without compensation or attribution. Feedback does not include User Content or information that the Operator has agreed in writing to treat as confidential.

The Operator may create and use aggregated, anonymised or de-identified information that does not reasonably identify the User to operate, understand and improve the Service, develop features, produce statistics and describe general usage trends. The Operator will not attempt to re-identify data treated as de-identified except to test whether de-identification is effective or as permitted by law.

If the Operator receives a credible notice that User Content infringes another person's rights or violates law, the Operator may investigate and remove or restrict that content where reasonably necessary. The Operator will provide notice where legally and reasonably possible.

Boski uses artificial intelligence systems. When the User interacts with AI Features, Outputs, drafts, summaries and proposed actions may be generated by an artificial intelligence system.

AI is probabilistic. Outputs may be inaccurate, incomplete, delayed, biased, offensive, obsolete or unsuitable for the User's circumstances. The Operator does not promise that an Output is factually correct, lawful, non-infringing or fit for a particular decision.

The User must apply appropriate human judgment and independently verify important Outputs before using, publishing or relying on them. Boski is not a substitute for legal, financial, tax or other professional advice.

An Output may occasionally resemble or reproduce third-party material. Before publishing or commercially using an Output, the User is responsible for considering intellectual-property, privacy, confidentiality, defamation and other third-party rights.

The Service does not make decisions based solely on automated processing that produce legal effects concerning the User or similarly significantly affect the User. Boski may nevertheless automate tasks at the User's direction as described below.

When the User gives an instruction, Boski may use a supported tool while preparing its response. A supported action, such as creating, updating or deleting stored content, changing a setting, creating or changing a calendar event, responding to an invitation, or sending content through a connected service, may take effect when the tool runs.

Boski does not provide a universal approval level or a separate confirmation screen for every action. Some features require an explicit request or confirmation under their own product rules. Unless Boski expressly asks for confirmation or labels an action as a draft or pending approval, the User should not assume that another approval step will occur before execution.

Boski may create a one-time Scheduled Action when the User asks it to do something later and may run recurring proactive routines enabled for the Account, including default routines made available as part of Boski. A Scheduled Action may run while the User is offline and may deliver its result through the User's selected or otherwise available delivery channel without asking again at execution time.

The User can choose the primary proactive delivery channel in Settings, disconnect supported Messaging Channels and Connected Platforms, change which Google calendars are shared with Boski, and ask Boski to stop a supported recurring task. Boski does not currently provide a complete self-service schedule dashboard or guarantee that a one-time Scheduled Action can be changed or cancelled after it is created.

The User remains responsible for checking instructions, dates, recipients, shared calendars and other material parameters before asking Boski to act. The Operator does not guarantee that a scheduled or external action will run, be delivered, complete correctly, occur at an exact time or produce the intended result.

The User should not use Boski for irreversible, safety-critical or materially consequential actions without appropriate human review and an independent means of correction. Nothing in this section excludes liability that cannot lawfully be excluded, including the Consumer's mandatory rights.

A Connected Platform is accessed only after the User grants the requested permission or otherwise directs Boski to use it. For Google Calendar, the User connects a Google account and chooses which calendars are shared with Boski; Boski limits Calendar tools to those shared calendars and can modify a calendar only where the granted Google permission permits it. The User confirms that the User is authorised to connect the account and grant those permissions.

The User must obtain any permission required from another person whose data will be accessed or transmitted and must use the connection consistently with the Connected Platform's terms and policies.

The User may disconnect a Connected Platform or revoke its permissions using the controls Boski makes available or the platform's own account controls. This stops new access after the revocation takes effect but does not reverse actions already completed, delete data already sent to an external recipient or delete information retained in Boski as described in the Privacy Policy.

Connected Platforms are controlled by third parties. The Operator is not responsible for their availability, security, content, API changes, account restrictions or decisions to limit Boski's access. A change by a Connected Platform may reduce or disable the related Boski feature.

Use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements. Google user data is not sold, used for advertising or used to train general-purpose artificial intelligence or machine-learning models. Further details appear in the Privacy Policy.

Messages, files and metadata exchanged through a Messaging Channel pass through the infrastructure of its provider and are also governed by that provider's terms and privacy notice. The Operator does not control the Messaging Channel or guarantee delivery, confidentiality or continued availability within it.

When the User asks Boski to send content, share a file, publish information or communicate with another person, the User is responsible for the intended recipient, the authority to disclose the information and the consequences after delivery. The Operator cannot retract information from a recipient or third-party platform after a completed transmission.

Boski may initiate proactive messages for enabled routines and Scheduled Actions. Delivery uses the User's selected primary channel or another available channel according to Boski's channel-selection rules and is subject to provider restrictions, including messaging windows, approved templates and delivery availability.

The User must comply with messaging, anti-spam and communication laws and must not use Boski to send unsolicited, deceptive, harassing or unlawful communications.

The User must not use the Service to:

• violate applicable law, sanctions, export controls, data-protection rules or the rights of another person;
• infringe or misappropriate intellectual-property, privacy, publicity, confidentiality or other rights;
• transmit malware, ransomware or malicious code, conduct denial-of-service activity, scrape the Service, or perform unauthorised security testing;
• create or facilitate spam, phishing, impersonation, fraud or deceptive communications;
• generate or distribute content that unlawfully threatens, harasses, defames, exploits or endangers another person, including a minor;
• gain unauthorised access to an account, system, network or data source;
• misrepresent identity, affiliation, authority or the origin of a communication;
• circumvent security measures, approval requirements, usage limits or Credits; or
• operate Boski in a context where an error or misuse could reasonably cause death, personal injury, serious physical or environmental damage, or another consequence for which a general-purpose consumer AI service is unsuitable.

Boski is not designed or certified as a financial institution, payment-card vault or regulated professional service. The User must not submit full payment-card details, authentication secrets belonging to another person, export-controlled technical data or data the User is legally prohibited from processing.

The Operator may investigate suspected misuse and remove content, restrict tools or suspend access as described in section 14. Where reasonably possible, the Operator will give notice and an opportunity to stop the breach before taking action, unless an immediate response is needed to protect security, comply with law or prevent harm.

The Operator uses reasonable efforts to keep the production Service available but does not promise a particular uptime percentage or uninterrupted operation unless a separate written commitment expressly says otherwise.

Availability may be affected by planned or emergency maintenance, Internet or telecommunications failures, Connected Platforms, Messaging Channels, AI providers, cloud infrastructure, the User's device or configuration, force majeure, security measures or other events outside the Operator's reasonable control.

The Operator may offer experimental, beta, preview or early-access functionality. Such functionality may be incomplete, less reliable, changed or withdrawn at any time and may be subject to additional notices. Use is voluntary. For non-Consumers it is supplied as available without a service-level commitment; a Consumer retains rights that cannot be excluded by law.

The Operator may release updates, patches and replacement components. Some updates may be installed automatically or may require an updated application, operating system or browser. The User must install updates reasonably required for security or continued compatibility.

If the Operator permanently discontinues the Core Service during a prepaid period, the Operator will refund the unused portion of the prepaid fee, excluding consumed usage to the extent permitted by law. This remedy does not limit a Consumer's mandatory rights.

The User may stop using the Service at any time and cancel subscription renewal as described in section 5. To terminate and delete the Account, the User must currently submit a request to contact@boski.com; merely signing out, disconnecting a channel or cancelling renewal does not delete the Account. Account deletion terminates access and triggers cancellation of an open Stripe subscription, but does not create a refund right beyond these Terms or mandatory law.

The Operator may suspend an affected feature or the Account if the User materially breaches these Terms, fails to pay an amount due, creates a legal, security or operational risk, uses the Service fraudulently, or if suspension is required by law or a competent authority.

Unless immediate suspension is reasonably necessary, the Operator will provide notice and a reasonable opportunity to remedy the issue. The Operator will use reasonable efforts to restore access after the issue is resolved.

The Operator may terminate the Service for convenience on at least 30 days' notice. If termination occurs during a prepaid period for reasons not caused by the User, the Operator will refund the unused portion of the prepaid fee, subject to mandatory law and the payment rules of the relevant App Store.

On termination, the right to use the Service ends, accrued payment obligations remain due and pending scheduled work may be cancelled. Deletion and retention of User Content and Account Data are governed by the Privacy Policy. Provisions concerning ownership, licences already exercised, feedback, liability, disputes and other matters that by their nature should survive will continue to apply.

The Operator will provide the Service with reasonable care and, for Consumers, in conformity with the contract and the objective and subjective requirements imposed by applicable law. Nothing in these Terms restricts statutory remedies for a lack of conformity of digital content or a digital service.

A Consumer should notify the Operator of a lack of conformity using the complaint procedure in section 17. Depending on applicable law and the circumstances, remedies may include bringing the Service into conformity, a proportionate price reduction or termination and reimbursement.

For Users who are not Consumers, and to the maximum extent permitted by law, the Service and Outputs are supplied "as is" and "as available." The Operator disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted operation.

The Operator does not warrant compatibility with every device or Connected Platform, the availability of a particular third-party model, or that the Service will meet every individual expectation or produce a particular outcome.

The User is responsible for User Content, instructions, Account configurations, connected permissions, schedules, recipients and the review and use of Outputs. This does not make the User responsible for harm caused by the Operator's own breach of these Terms or duties imposed by law.

The Operator is not responsible for content, services, decisions or failures of independent third parties, including Connected Platforms, Messaging Channels, App Stores and payment providers, except to the extent the Operator is legally responsible for choosing or instructing a service provider.

For Users who are not Consumers, to the maximum extent permitted by law, neither the Operator nor its affiliates, personnel or suppliers will be liable for indirect, incidental, special, punitive or consequential loss, including loss of profit, revenue, opportunity, goodwill or data. Their aggregate liability arising from the Service in any 12-month period will not exceed the greater of USD 100 or the fees paid by the User for the Service during the 12 months preceding the event giving rise to the first claim.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, gross negligence where it cannot be limited, breach of mandatory data-protection obligations, or any other liability or Consumer remedy that applicable law does not permit the Operator to exclude or limit.

A party seeking compensation must take reasonable steps to limit avoidable loss. This duty does not require a Consumer to take steps that would be disproportionate or inconsistent with mandatory law.

A User may submit a complaint about the Service, a payment or an Account decision to contact@boski.com. The complaint should identify the Account, describe the issue and state the requested resolution, without including passwords or unnecessary sensitive information.

The Operator will respond to a Consumer complaint within 14 days after receipt. If information reasonably needed to investigate is missing, the Operator may ask for it; any effect on the response period will be determined by applicable law.

A User may also use this procedure to challenge a suspension or content restriction. The Operator will review whether the action was justified under these Terms and applicable law.

A Consumer who concludes a distance contract for a Paid Service may withdraw from it within 14 days without giving a reason, unless an exception recognised by applicable law applies.

If the Paid Service is a service or digital service and performance begins during the withdrawal period at the Consumer's express request, the Consumer may be required to pay a proportionate amount for performance supplied before withdrawal. The withdrawal right may expire after full performance only where the Consumer gave the express prior consent and acknowledgement required by law.

For digital content not supplied on a tangible medium, the withdrawal right may be lost once supply begins only if the Consumer expressly consented to immediate performance, acknowledged the resulting loss of the withdrawal right and received the confirmation required by law.

The Consumer may withdraw by sending an unambiguous statement to contact@boski.com.

If an App Store processed the payment, its refund procedure may apply. This does not reduce statutory rights the Consumer may exercise against the Operator.

This section applies to a mobile application obtained through an App Store and prevails to the extent of a conflict concerning that distribution channel.

These Terms are between the User and the Operator, not the App Store operator. The Operator, rather than the App Store operator, is responsible for Boski and its content, maintenance and support to the extent required by these Terms or applicable law.

If an application obtained from the Apple App Store fails to conform to an applicable warranty, the User may notify Apple, and Apple may refund the purchase price paid for the application, if any. To the maximum extent permitted by law, Apple has no other warranty obligation concerning Boski.

The Operator, rather than the App Store operator, is responsible for addressing claims relating to Boski or the User's possession and use of it, including product-liability, regulatory, consumer-protection and privacy claims, to the extent required by law.

The Operator, rather than the App Store operator, is responsible for the investigation, defence, settlement and discharge of a third-party claim that Boski or the User's possession and use of it infringes intellectual-property rights.

The User confirms that the User is not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country and is not listed on a U.S. Government prohibited- or restricted-party list.

The User must comply with applicable third-party terms when using the mobile application.

Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against the User after acceptance of these Terms.

The Operator may update these Terms for a valid reason, including a change in law or its interpretation, a change to the Service or its providers, the introduction or withdrawal of a feature, plan, channel or Connected Platform, or a need to improve security, prevent abuse or clarify the agreement.

For a material change affecting an existing User, the Operator will ordinarily give at least 14 days' advance notice by e-mail, within Boski or through a Messaging Channel. A shorter period may apply where a change is required urgently by law or to address a security threat. Non-material corrections or formatting changes may take effect when posted.

If the User does not accept a material change, the User may terminate the agreement before it takes effect. Where mandatory law requires consent rather than notice, the change will not apply to the User unless that consent is obtained. Changes do not remove rights already accrued or alter a prepaid period contrary to law.

These Terms are governed by the laws of the Republic of Poland, without regard to conflict-of-laws rules, subject to the Consumer protections below.

A Consumer is not deprived of the protection of mandatory provisions of the country of the Consumer's habitual residence and may bring or defend proceedings in any court available under applicable consumer-jurisdiction rules, including the courts of the Consumer's domicile where the law so provides.

Before starting formal proceedings, the parties should try in good faith to resolve the dispute by contacting contact@boski.com. This does not suspend a limitation period or prevent either party from seeking urgent relief.

A Consumer may use mediation or another available alternative dispute-resolution process. In Poland, information is available from the Office of Competition and Consumer Protection at www.uokik.gov.pl and from municipal or district consumer ombudsmen.

The United Nations Convention on Contracts for the International Sale of Goods does not apply. The governing language of these Terms is English, without limiting rights arising under a mandatory local-language requirement.

These Terms, the order details presented at checkout and any documents expressly incorporated by reference constitute the entire agreement concerning the Service and replace prior discussions or representations about the same subject. Mandatory Consumer information and rights remain unaffected.

The User may not transfer the agreement or Account without the Operator's consent. The Operator may transfer the agreement to an affiliate or a successor in connection with a merger, reorganisation or sale of the relevant business, provided that the transfer does not reduce a Consumer's mandatory rights and the User receives any notice required by law.

Neither party is liable for delay caused by circumstances beyond reasonable control, except for payment obligations already due. The affected party should take reasonable steps to reduce disruption. A prolonged event may justify termination where continued performance becomes impossible or materially different.

Notices to the Operator may be sent to contact@boski.com or the postal address stated in section 1. The Operator may send notices to the e-mail address, Account or Messaging Channel associated with the User.

If a provision is invalid or unenforceable, it will be applied to the maximum extent permitted or severed, and the remaining provisions continue in effect. Failure to enforce a provision once is not a waiver of future enforcement.

Headings are for convenience only. The words 'including' and 'include' are non-limiting. A reference to a section is a reference to these Terms unless stated otherwise.

These Terms are available at https://boski.com/terms. They take effect on 20 August 2026.