Boski – Terms of Service

Effective date: 12 August 2026

Operator: Whitestone Labs, Inc.

§1 General provisions

  1. These terms of service (hereinafter: "Terms") set out the rules for using the Boski application, the rights and obligations of the Operator and the Users, and the rules for the provision of services by electronic means through the Boski application.
  2. Boski is a personal AI agent and productivity application which allows Users to delegate tasks, manage goals, organise work, plan activities and connect supported third-party services such as Google Calendar (hereinafter: "Application"). The Application may be made available through various channels, in particular as a web application, as mobile applications for iOS and Android, and through Messaging Channels. These Terms apply to the use of the Application regardless of the channel through which the User accesses it.
  3. The Application is operated by Whitestone Labs, Inc., a company incorporated under the laws of the State of Delaware, United States, with its registered address at 1111B S Governors Ave Suite 90298, Dover, DE 19904, United States, e-mail: contact@whitestonelabs.org, telephone: +1 (302) 257 1852 (hereinafter: "Operator").
  4. The Operator's representative in the European Union within the meaning of Article 27 of Regulation (EU) 2016/679 (GDPR) is Whitestone Labs sp. z o.o. with its registered office in Warsaw, Poland, address: Świeradowska 47, 02-662 Warsaw, e-mail: contact@boski.com.
  5. The rules of processing of personal data in connection with the Application are set out in the privacy policy of the Application, available at https://boski.com/privacy (hereinafter: "Privacy Policy").

§2 Definitions

  1. Terms used in these Terms have the following meaning:
    • "Account" - the functionality of the Application, available to the User after logging in or after linking within a Messaging Channel, which allows the User to manage and use the features of the Application;
    • "App Store" - a third-party application store through which the mobile version of the Application may be distributed, in particular the Apple App Store operated by Apple Inc. (hereinafter: "Apple") and Google Play operated by Google LLC;
    • "Basic Account Service" - a free-of-charge service enabling the User to create and access the Account, manage the User's profile, settings and subscriptions, and use any features identified in the Application as free of charge;
    • "Consumer" - a natural person using the Application for purposes which are outside that person's trade, business, craft or profession; where required by applicable law (in particular Polish law), the provisions of these Terms concerning Consumers apply accordingly to a natural person concluding a contract directly related to that person's business activity, where the contract is not of a professional character for that person;
    • "Messaging Channels" - third-party messaging platforms through which the Application may be made available, in particular WhatsApp (operated by Meta Platforms) and, once made available by the Operator, iMessage (operated by Apple);
    • "Paid Services" - subscription-based access to Boski's AI-agent features, Connected Services and Messaging Channels, together with associated usage allowances, and optional one-time usage packages, as described and priced in the Application;
    • "User" - a natural person using the Application after effective creation of an Account;
    • "AI Features" - features of the Application which use artificial intelligence systems to interpret instructions, generate outputs, recommend next steps, summarise information and prepare or perform tasks requested or authorised by the User;
    • "Connected Services" - third-party services which the User may connect to the Application, including Google Calendar.

§3 Access and technical requirements

  1. The Application is available as a web application at https://boski.com and through the WhatsApp Messaging Channel. The Operator may make the Application available through further channels, in particular as mobile applications for iOS and Android distributed through App Stores and through further Messaging Channels (including iMessage); the currently available channels are indicated in the Application or on the Operator's website.
  2. In order to use the Application it is necessary to have a device with Internet access, an active e-mail address and, depending on the channel used: an up-to-date web browser, an active account within the relevant Messaging Channel, or an operating system in the version indicated in the relevant App Store.
  3. Use of a Messaging Channel is additionally governed by the terms of service of the provider of that channel. Messages exchanged with the Application through a Messaging Channel are transmitted through the infrastructure of the provider of that channel, for which the Operator is not responsible.
  4. Using the Application is voluntary and free of charge, except for the Paid Services.
  5. The Application is intended only for persons who are at least 16 years old. The Operator does not knowingly collect personal data from persons under 16 years of age. If the Operator becomes aware that it has collected personal data from a person under 16 years of age, it will delete that data and the related Account without undue delay.
  6. Each User may have no more than one Account.
  7. The User is obliged to use the Application in accordance with these Terms and applicable law, and must not provide unlawful content.

§4 Registration and account

  1. Creating an Account requires registration in the Application.
  2. Registration is possible by using the sign-in options of Google or Apple or - if the Operator makes such an option available - by completing the registration form available in the Application.
  3. Registration via the registration form requires:
    • providing the User's e-mail address and confirming that address;
    • setting a password for the Account;
    • accepting these Terms;
    • clicking the registration button visible under the form.
  4. Where the Application is used through a Messaging Channel, the Account may be created or linked in the course of the conversation within that channel. In such a case the User accepts these Terms in the manner indicated in the Messaging Channel (in particular by following the link to these Terms and confirming their acceptance), no later than before starting to use the services.
  5. The User is obliged to provide data which is true and accurate, and to keep the Account data up to date.
  6. The User is obliged to use only their own Account and to keep the Account credentials confidential and not to make them available to third parties.
  7. The User may resign from the Account at any time and without giving any reason, by using the Account deletion option available in the Application. Deletion of the Account and of the associated data may also be requested outside the Application, through the website available at https://boski.com/settings or by e-mail to contact@whitestonelabs.org. Deletion of the Account terminates the agreement for the services referred to in these Terms.

§5 Basic Account Service and Paid Services

  1. The Basic Account Service is activated at the moment of registration and is provided for an indefinite period. It is voluntary and free of charge and may be terminated by the User at any time by deleting the Account.
  2. The User may purchase the Paid Services listed and described in the Application, in accordance with the price list available there. Prices, billing periods, renewal terms and cancellation options are presented to the User at the latest at the moment of ordering a given Paid Service.
  3. Payments for the Paid Services are processed by the payment provider Stripe or - in the case of purchases made within a mobile application downloaded from an App Store - through the in-app purchase mechanism of that App Store; in the latter case the payment, renewal and refund processes of the relevant App Store operator also apply.
  4. A Paid Service purchased for a definite period is renewed automatically for consecutive periods, unless the User cancels the renewal before the end of the current period. The renewal may be cancelled at any time in the Account settings or - for purchases made through an App Store - in the subscription settings of that App Store; the cancellation takes effect at the end of the current billing period.
  5. Changes to the price list do not affect Paid Services already purchased for the current period. The User will be notified of a price change applicable to the renewal of a Paid Service at least 14 days in advance and may cancel the renewal before the change takes effect.

§6 AI Features

  1. The Operator informs, in accordance with Article 50 of Regulation (EU) 2024/1689 (AI Act), that when using the AI Features the User interacts with an artificial intelligence system, and that outputs, suggestions, drafts and summaries presented within the AI Features are generated by an artificial intelligence system.
  2. Outputs of the AI Features may be inaccurate, incomplete, delayed or unsuitable for the User's specific situation. The User is obliged to review outputs, suggested actions, calendar events, schedules and drafts before relying on them or approving them.
  3. The AI Features do not constitute and do not replace professional advice, including legal, medical, financial or tax advice.
  4. Certain features may allow automated or semi-automated actions previously configured or authorised by the User. The User is responsible for configuring such features and monitoring their results. For sensitive actions, the Application may ask the User for confirmation before completing the action.
  5. The Application does not make decisions based solely on automated processing which produce legal effects concerning the User or similarly significantly affect the User.

§7 Connected Services and Google Calendar

  1. The User may connect Connected Services to the Application, including Google Calendar. Connecting Google Calendar requires the User's permission granted through Google's OAuth consent screen. The User controls whether to connect or disconnect a Connected Service and may revoke the Application's access at any time, in particular through the Google Account permissions page. Revoking access may disable related features of the Application.
  2. Whitestone Labs' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
  3. The Operator does not sell Google user data, does not use Google user data for advertising purposes and does not use Google user data to train generalised artificial intelligence or machine learning models. Detailed information is provided in the Privacy Policy.
  4. Connected Services are provided by third parties and are governed by the terms and privacy policies of those third parties.

§8 Acceptable Use

  1. The User must not:
    • use the Application for unlawful, harmful, fraudulent, abusive or deceptive purposes;
    • violate or infringe the rights of third parties, including privacy, intellectual property or personal rights;
    • upload, submit or transmit malicious code or unlawful content;
    • attempt to gain unauthorised access to the Operator's systems, accounts, data or infrastructure, or interfere with the security, integrity or performance of the Application;
    • reverse engineer, decompile or extract data from the Application, except to the extent permitted by mandatory provisions of law;
    • use the Application to create spam, phishing or abusive automation;
    • use the Application in a way that violates third-party platform rules, including Google API policies, the terms of the App Stores and the terms of the Messaging Channels.
  2. In the event of a material breach of these Terms by the User, the Operator may block the User's access to certain features of the Application or terminate the agreement and delete the Account, after having called upon the User to cease the breach, unless the nature of the breach (in particular a threat to security, law or the rights of third parties) justifies an immediate reaction. The User may lodge a complaint against such a measure in accordance with §11.

§9 User Content and licences

  1. "User Content" means information, text, prompts, instructions, files, goals, tasks, calendar-related information and other materials submitted to or created by the User through the Application. The User retains all rights to the User Content.
  2. The User grants the Operator a non-exclusive, royalty-free, worldwide licence to host, process, transmit, display and reproduce the User Content solely to the extent necessary to provide, secure, maintain and improve the Application, to comply with law and to enforce these Terms. The licence expires upon deletion of the given User Content or the Account, subject to retention required by law, security or backup integrity.
  3. Upon creation of the Account, the Operator grants the User a non-exclusive, non-transferable licence, for the duration of the agreement, to use the Application in accordance with its intended purpose, including installing and displaying the Application on the User's devices. The licence does not authorise the User to grant sublicences, or to modify or decompile the Application, except to the extent permitted by mandatory provisions of law. In the case of a mobile application downloaded from an App Store, the licence is limited to use on devices that the User owns or controls, as permitted by the usage rules set out in the applicable terms of service of that App Store.
  4. By submitting User Content the User represents that this does not infringe any rights of third parties.

§10 Intellectual property

  1. All rights to the Application, including software, design, interfaces, documentation, trademarks and logos, excluding the User Content, belong to the Operator or its licensors.
  2. These Terms do not grant the User any rights to the Application other than the licence referred to in §9. The User may not use the Operator's names, logos or trademarks without the Operator's prior written consent, except to the extent permitted by law.

§11 Complaints

  1. The User may lodge a complaint regarding the services or malfunctioning of the Application by e-mail to: contact@whitestonelabs.org.
  2. The complaint should contain a concise description of the matter and the action requested by the User.
  3. The Operator will consider the complaint and respond to it no later than within 14 days of its receipt.
  4. Consideration of a complaint may require additional information or explanations from the User, in which case the time limit for responding is extended by the time needed to provide such information.

§12 Right of withdrawal for Consumers

  1. A Consumer who has concluded a distance contract for a Paid Service may withdraw from it within 14 days without giving any reason, subject to the following provisions.
  2. Where the Paid Service constitutes a service (including a digital service) and, at the Consumer's express request, its performance began before the expiry of the withdrawal period, the Consumer who withdraws is obliged to pay for the services provided until the withdrawal; the right of withdrawal expires upon full performance of the service, if performance began with the Consumer's express prior consent and acknowledgement that the right of withdrawal will be lost upon full performance.
  3. Where the Paid Service constitutes the supply of digital content which is not supplied on a tangible medium, the right of withdrawal does not apply if the performance began with the Consumer's express prior consent and acknowledgement that the right of withdrawal is thereby lost, and the Operator provided the Consumer with a confirmation of the concluded contract.
  4. The withdrawal statement may be sent by e-mail to contact@whitestonelabs.org; the Consumer may use the model withdrawal form constituting Annex 1 to these Terms, although this is not obligatory.
  5. Where the payment was processed through an App Store, the refund may be handled by the operator of that App Store in accordance with its payment terms; this does not affect the Consumer's statutory rights against the Operator.

§13 Liability

  1. The Operator provides the Application with due care, however it does not guarantee that the Application will operate without interruptions or errors and is not liable for disruptions caused by force majeure, unlawful acts of third parties, the unavailability or malfunctioning of a Messaging Channel or App Store, or the failure of the User's equipment or Internet connection.
  2. The User bears sole responsibility for the User Content and for the instructions, configurations and approvals given within the Application.
  3. To the maximum extent permitted by applicable law, the Operator will not be liable for indirect, incidental or consequential damages, and the Operator's total liability for claims arising out of or relating to these Terms or the Application will not exceed the greater of: the amount paid by the User to the Operator in the 12 months preceding the event giving rise to liability, or USD 100.
  4. Nothing in these Terms excludes or limits the rights which Consumers enjoy under mandatory provisions of law, in particular the statutory liability of the Operator for the lack of conformity of digital content or digital services with the contract. The limitations set out in point 3 do not apply to Consumers, nor to damage caused intentionally. The exclusions set out in point 1 apply to Consumers only to the extent permitted by the mandatory provisions of the law of the country of the Consumer's habitual residence.

§14 Provisions applicable to mobile applications downloaded from App Stores

  1. This paragraph applies where the User uses a mobile version of the Application downloaded from an App Store and, to the extent of any conflict, prevails over the other provisions of these Terms in relation to that use.
  2. These Terms are concluded between the User and the Operator only, and not with the operator of the App Store. The Operator, and not the App Store operator, is solely responsible for the Application and its content.
  3. The App Store operator has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; the Operator is solely responsible for providing maintenance and support to the extent set out in these Terms or required under applicable law.
  4. In the event of any failure of the Application downloaded from the Apple App Store to conform to any applicable warranty, the User may notify Apple and Apple will refund the purchase price for the Application (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation for the Application; the Operator is solely responsible for other claims, losses, liabilities, damages, costs or expenses resulting from a failure to conform to a warranty.
  5. The Operator, and not the App Store operator, is responsible for addressing any claims of the User or any third party relating to the Application or the User's possession and/or use of the Application, including: product liability claims, any claim that the Application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
  6. In the event of any third-party claim that the Application or the User's possession and use of the Application infringes that third party's intellectual property rights, the Operator, and not the App Store operator, will be solely responsible for the investigation, defence, settlement and discharge of any such claim.
  7. The User represents and warrants that: the User is not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and the User is not listed on any U.S. Government list of prohibited or restricted parties.
  8. The User must comply with applicable third-party terms of agreement when using the Application.
  9. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms in relation to the use of the Application downloaded from the Apple App Store and, upon the User's acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against the User as a third-party beneficiary thereof.
  10. The Operator's contact details are set out in §1 point 3.

§15 Changes to the Terms

  1. The Operator may amend these Terms for one of the following valid reasons: a change in generally applicable law or in its interpretation affecting the Application or the services provided under these Terms, a change, introduction or withdrawal of features, Paid Services or channels of the Application, or the need to ensure the security of Users or to prevent abuse.
  2. The User will be notified of a change to the Terms (by e-mail, within the Application or through the Messaging Channel used by the User) at least 14 days before the change takes effect.
  3. A User who does not accept the change may terminate the agreement before the effective date of the change by deleting the Account. Changes to the Terms do not affect Paid Services already purchased for the current period, nor the rights already acquired by the User.

§16 Governing law and dispute resolution

  1. These Terms are governed by the laws of the Republic of Poland, subject to point 2.
  2. If the User is a Consumer, the choice of law referred to in point 1 does not deprive the Consumer of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country of the Consumer's habitual residence, and does not limit the Consumer's right to bring or defend proceedings before the courts competent under the applicable provisions on jurisdiction, including the courts of the Consumer's domicile.
  3. Before bringing a formal claim, the parties will attempt to resolve the dispute amicably; for this purpose the User may contact the Operator at contact@whitestonelabs.org.
  4. A Consumer may also use out-of-court means of handling complaints and pursuing claims, in particular the mediation and alternative dispute resolution (ADR) entities available in the Consumer's country of residence; in Poland these include, among others, mediation before the competent Trade Inspection authorities and the assistance of municipal (district) consumer ombudsmen. Detailed information is available, among others, on the website of the Office of Competition and Consumer Protection (www.uokik.gov.pl).

§17 Final provisions

  1. These Terms are available within the Application and at https://boski.com/terms.
  2. Annex 1 (model withdrawal form) constitutes an integral part of these Terms.
  3. Should any provision of these Terms prove invalid or ineffective, this does not affect the validity of the remaining provisions.
  4. These Terms apply from 12 August 2026.

Annex 1 – Model withdrawal form

  1. Complete and return this form only if you wish to withdraw from the contract.
  2. Addressee: Whitestone Labs, Inc., 1111B S Governors Ave Suite 90298, Dover, DE 19904, United States, e-mail: contact@whitestonelabs.org
  3. I hereby give notice that I withdraw from my contract for the supply of the following service or digital content: _________________________________________
  4. Date of conclusion of the contract: _________________________________________
  5. Name of the consumer(s): _________________________________________
  6. Address of the consumer(s): _________________________________________
  7. Signature of the consumer(s) (only if this form is notified on paper): _________________________________________
  8. Date: _________________________________________